Terms & Conditions

Last Updated: June 2026

Welcome to Hayaat. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.

By accessing or using this website, you agree to be bound by these Terms & Conditions.

1. Business Information

This website is owned and operated by:

SMAR CONSORTIUM

148 PB Road
1H, Prithvi Apt
Otteri, Chennai – 600012
Tamil Nadu, India

Email: sm@smarconsortium.com

2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

Hayaat reserves the right to correct any errors, modify product information, or cancel orders placed for products that have been incorrectly priced or described. In such cases, customers will receive a full refund.

4. Orders

Your order is subject to acceptance and availability.

Hayaat reserves the right to refuse or cancel any order at its sole discretion, including in cases of suspected fraud, pricing errors, payment issues, or stock unavailability.

5. Payments

We currently accept payments through:

  • Razorpay
  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • PayPal

Orders will be processed only after successful payment authorization.

6. Shipping

Shipping timelines and delivery estimates are provided in our Shipping Policy.

Delivery dates are estimates and are not guaranteed.

7. Cancellation, Returns & Refunds

Please refer to our:

  • Cancellation Policy
  • Return & Refund Policy

for complete details regarding cancellations, returns, and refunds.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product photographs
  • Artwork
  • Product designs
  • Graphics
  • Text
  • Website design
  • Branding

is the exclusive intellectual property of Hayaat and/or SMAR CONSORTIUM and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to the website.
  • Interfere with website functionality or security.
  • Submit false or misleading information.

10. Limitation of Liability

To the maximum extent permitted by law, Hayaat shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

11. Force Majeure

Hayaat shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, strikes, government actions, customs delays, or courier disruptions.

12. Third-Party Services

Our website may use third-party payment providers, logistics partners, and other service providers. Hayaat is not responsible for the policies or practices of such third parties.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu.

15. Changes to These Terms

Hayaat reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective upon publication on this website.

16. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

SMAR CONSORTIUM

148 PB Road
1H, Prithvi Apt
Otteri, Chennai – 600012
Tamil Nadu, India

Email: sm@smarconsortium.com