Privacy Policy
Last Updated: 27th June 2026
Welcome to Hayaat. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate regarding your purchases
- Provide customer support
- Process payments securely
- Improve our website and shopping experience
- Detect fraudulent or unauthorized activity
- Send promotional emails, newsletters, whatsapp communication or offers (only where permitted or with your consent)
- Comply with applicable legal obligations
3. Payment Information
We do not store your debit card, credit card, UPI, or banking information on our servers.
Payments are processed securely through trusted third-party payment gateways that use industry-standard security measures.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Personalize your browsing experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties such as:
- Shipping and logistics partners
- Payment gateway providers
- Website hosting providers
- Marketing and analytics service providers
- Government or legal authorities when required by law
These service providers only receive the information necessary to perform their services.
6. International Orders
As Hayaat serves customers worldwide, your information may be processed or transferred to trusted service providers located in other countries where necessary to fulfill your order or provide our services.
We take reasonable measures to ensure that your personal information remains protected during such transfers.
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Your Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
9. Marketing Communications
If you subscribe to our newsletter or promotional communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: sm@smarconsortium.com
We will make reasonable efforts to respond to your inquiries as promptly as possible.